SolitonSOLITON / POLICIES
Privacy policy
This notice covers Soliton’s marketing pages, documentation, and demo request form. Soliton is based in Quebec, Canada. For privacy questions or requests, email [email protected].
Information collected on this website
When you request a demo, we collect the email address you provide. A request can also include its time, IP address, browser information, and referring page. If you contact us directly, we receive the information you include in your message.
Our hosting and network services process technical information, such as IP addresses and request logs, to deliver the website, troubleshoot problems, and protect against abuse. Our marketing pages, documentation, and policy pages do not run visitor analytics or device fingerprinting.
How we use information
- Review and respond to inquiries and demo requests.
- Send a booking link after reviewing a request and communicate about the products you asked about.
- Operate the website, investigate errors, and limit automated submissions or misuse.
- Meet applicable legal obligations and address disputes or security incidents.
Submitting a demo request does not subscribe you to a marketing newsletter. The form does not book an appointment or automatically send a calendar invitation.
Scope: public website only
This notice does not cover camera-based demos or verification sessions. Their data handling depends on the service, deployment, and organization requesting verification. Contact us for the information applicable to that flow.
Service providers and disclosures
Information may be handled by service providers involved in hosting, network delivery, email, and operating the requested service. We may also disclose information when required by applicable law or necessary to address a security incident or protect legal rights. If you follow a booking link or another external link, that provider’s privacy notice applies to its service.
Retention and requests
Demo requests are retained for manual review and follow-up. Retention depends on the purpose of the information, the ongoing business relationship, and legal obligations.
You can contact [email protected] to ask about your information or request access, correction, or deletion. We may need to confirm your identity and understand the request before responding. Available rights and any exceptions depend on applicable law.
Cookies, security, and updates
See our cookie and browser storage policy for information about public website browsing. The website uses HTTPS, but no online service can guarantee absolute security.
We may update this notice as our services or practices change. The date above identifies the latest version.